Contact Details

LED Torch Shop
Unit 1, 9-11 Sandra Avenue
Corio, Victoria 3214
(Click & Collect Only)

ABN. 46 635 919 422

Phone:
(03) 5277 3552

Postal Address:
LED Torch Shop
PO Box 20
North Geelong BC
North Geelong VIC 3215

Office Hours:
Monday – Friday: 9:00am – 5:00pm

 

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Estimated response time is 1hr (within business hours) but can be quicker.

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    FAQ’s

    If Your Torch Isn’t Working, Try This First

    Transit Tab

    The Majority of our torches come with a transit tab /sticker on the batteries. This is to ensure they cannot turn on in transit. When you receive your torch or head torch, you will have to remove this tab by unscrewing the battery compartment, reinsert the battery, and the torch should turn on.

    Loose or Dirty Threads

    If you find you are having an intermittent fault or the torch is no longer turning on, make sure your threads are clean and tight to ensure a good, stable connection. To do this, you can clean your threads with some paper towel to get rid of excess grease build-up and make sure O-rings are also intact.

    Battery Direction

    Batteries need to be inserted as described by the manufacturer, Most torches will have a reverse battery polarity safety circuit built in so the torch will simply not work. Simply unscrew the battery compartment and turn the battery around, and your torch will be ready to go.